What happens when patient [dis]satisfaction goes social? Are payors, providers and third party stakeholders missing an opportunity? Read “Satisfaction Goes Social” by Laurie Gelb and join the conversation!
If you want to elicit eye-rolling, mention Social Media to a health economist. Reducing something to 140 characters is not in our DNA, unless it’s an Excel formula cavorting behind the scenes in a budget impact model. Nevertheless, the importance… Continue Reading